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Return Policy
At BetterCraft, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer the following return policy:
Returns:
- You may return items within 30 days of receipt for a full refund or exchange.
- Items must be unused, in original packaging, and in resalable condition.
How to Initiate a Return:
- Contact our customer service to request a return authorization.
- Ship the item back to us using a trackable shipping method.
- Include your order number and a note explaining the reason for the return.
Refunds:
- Refunds will be processed within 10 business days after we receive the returned item.
- Original shipping costs are non-refundable.
Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the desired item.
Final Sale Items: Certain items may be marked as final sale and are not eligible for return.