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Return Policy

Return Policy

At BetterCraft, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer the following return policy:

Returns:

  • You may return items within 30 days of receipt for a full refund or exchange.
  • Items must be unused, in original packaging, and in resalable condition.

How to Initiate a Return:

  1. Contact our customer service to request a return authorization.
  2. Ship the item back to us using a trackable shipping method.
  3. Include your order number and a note explaining the reason for the return.

Refunds:

  • Refunds will be processed within 10 business days after we receive the returned item.
  • Original shipping costs are non-refundable.

Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Final Sale Items: Certain items may be marked as final sale and are not eligible for return.

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