Introduction
At Better Craft, we want you to be fully satisfied with your purchase. If for any reason you are not happy with an item, we offer a straightforward return process.

Eligibility for Returns
You can return products within 14 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Certain items, such as personalized products, are non-returnable.

How to Return an Item
To initiate a return, please contact our customer service team within 14 days of receiving your order. Once approved, we will provide you with a return authorization and instructions on how to send the product back to us. You are responsible for the return shipping costs unless the item is defective or incorrect.

Refunds
Once we receive and inspect the returned item, we will issue a refund to your original payment method. Please note that shipping costs are non-refundable, and it may take 5-10 business days for the refund to appear in your account, depending on your payment method.

Exchanges
If you would like to exchange an item, please contact our customer service team. We can assist you with finding an alternative product or guide you through the exchange process.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, including covering any return shipping costs. Please provide photos of the damaged product to help us resolve the issue quickly.

Non-Returnable Items
Some items are non-returnable, including personalized products and items marked as final sale. Please check the product description to ensure the item is returnable before making a purchase.

Changes to the Return Policy
Better Craft reserves the right to update or change this return policy at any time. Any changes will be posted on this page with the revised date. Please check this policy periodically to stay informed.

Contact Us
If you have any questions about our Return Policy, please contact us at [Your Contact Information].